Latest Articles: Stay Informed
Voice of the Customer: Definition & Program Methodologies
Successful companies prioritize customers. They design products that meet customer needs, provide exceptional customer service, and build marketing campaigns around customer behaviors.
What Is Total Factor Productivity? Definition & Formula
All businesses strive for growth. Growth means you can expand your team, pay better wages, and share stronger profits with owners and shareholders. How can businesses achieve growth? One of the most important ways is through higher productivity.
7 Essential UI Design Principles for an Effective User Interface
User experience (UX) and user interface (UI) design date back to the very first inventions—when a prehistoric human first attached a rock to a stick, they made the stone easier to swing (and hopefully got a promotion in the process). As a coherent discipline, though, UI was codified in the 1970s at companies like Xerox and popularized in the 1990s with the wider adoption of the home computer.
What Is Accounts Receivable (AR)? And How Does It Work
The best way to keep your cash flowing and maintain financial stability is to effectively manage accounts receivable. A company's accounts receivable (AR) are its outstanding invoices and money owed to its clients. Essentially, it’s a claim for payment held by a business for products or services provided on credit.
What Is an IRS 1099 Form? Purpose and How To File (2023)
Tax season can be a stressful time for both individuals and businesses. One of the critical forms you may encounter is the IRS 1099 form. Payments made to nonemployees don’t show up on a W2. Instead, the IRS requires payers to report payments (over $600) on a tax form known as a 1099.
What Is Customer Experience? Examples + Tips (2023)
Having a great customer experience can mean something different for everyone. For some, it’s being able to pay in their preferred method. For others, it’s about a website’s design and user experience.